![]() ![]() We have two policy types in Intune as not all policies map 121 across windows 10 and Windows 11 devices, this is all controlled via a dynamic device group for each target OS. I have surface laptop 4's and 5's internally that are running smoothly on Win11. It's a blessing.Īlso, after reading other comments from yourself. Will give you a lot of visibility and control on updates and which firmwares you're rolling out.Īlso, check event viewer on any affected devices. ![]() Most common fault with ESP failures is firmware update failures.Īs a few pointers, make sure you're controlling any OS updates using Autopatch or Update policies.Īlso strongly recommend navigating to Dell website and packaging the latest firmwares/updates for the machines to install via Intune. That being said, the complicating matter here is that I’ve had this happen with a new Dell Precision, as well, so I agree that this certainly makes one wonder if something else is at play.ĭeployed over 15k machines using Win11 at this point and Autopilot. ![]() Essentially if I manually enroll the device in intune and run it through the same updates (via intune policy) it works fine, but as soon as I do a factory image deployment using autopilot to do the same (updates via the same intune policies) all hell breaks loose while updating. I have no 3rd party drivers or anything that gets installed. Not to put too fine a point on it, but as I said, 99% of my fleet is either surface laptop 4 or 5 and then 4s have been working perfectly for as long as they’ve been available on win 10. To be clear though from the comments, no one else seems to be consistently using surface laptop 4 and 5 in this setup, and I can’t stress enough that Microsoft is directly citing these as problematic in the article I linked.įor what it’s worth, I’ve worked on not only endpoint management but also enterprise projects with enterprise Microsoft products like D365, and 100% of the time when Microsoft publishes an article that either says “this doesn’t work” or “we don’t recommend it”, I’ve experienced teams push through anyway and suffer. And then it goes to the repair/advanced options menu. It was that generic “oops something went wrong” dialog. ![]()
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